Collections Recovery Specialist

MCI Careers; Savannah (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Career Growth

Paid Training

Fun, Engaging Work Environment

Casual Dress Code

Job summary

MCI Careers is seeking a full-time Collections Representative in Savannah, Georgia. This entry-level position involves negotiating payment terms, maintaining customer relationships, and achieving recovery goals. Candidates must have a high school diploma, be customer service-oriented, and possess strong communication skills. Comprehensive training is provided, along with competitive compensation and benefits. Enjoy a dynamic work environment with opportunities for growth and various incentives to support your success.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• The ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with regular attendance and punctuality.
• Ability to evaluate, troubleshoot, and follow-up on customer issues.

Responsibilities

• Reach out to open accounts using contact center technology.
• Negotiate payment terms with empathy, tact, and professionalism.
• Meet monthly goals and perform other assigned duties.

Skills

Organizational skills

Written communication

Oral communication

Negotiation

Conflict resolution

Customer service orientation

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI Careers is seeking a full-time Collections Representative in Savannah, Georgia. This entry-level position involves negotiating payment terms, maintaining customer relationships, and achieving recovery goals. Candidates must have a high school diploma, be customer service-oriented, and possess strong communication skills. Comprehensive training is provided, along with competitive compensation and benefits. Enjoy a dynamic work environment with opportunities for growth and various incentives to support your success.