Collection Specialist: Healthcare Receivables & Growth

Hendricks Behavioral Hospital; Plainfield (IN); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Vision insurance

Dental insurance

Life insurance

Job summary

Hendricks Behavioral Hospital in Plainfield, IN is seeking a Collection Specialist to manage follow-up and collections for third party payer receivables. You will be the main contact between the facility and payers to maximize reimbursement and minimize aging of accounts.

We value accuracy, strong communication, and time management in a fast-paced healthcare setting. This full-time role offers benefits and opportunities for professional growth within HBH.

Qualifications

• High school diploma or equivalent preferred.
• Minimum of one year of collection experience in a healthcare setting required.
• Working knowledge of insurance rules and regulations is needed.
• Basic familiarity with MS Excel.

Responsibilities

• Provide timely follow-up and accurate collection of third party payer receivables.
• Review, investigate, and troubleshoot open accounts to maximize reimbursement per department protocol.
• Complete documentation of all collection activities in accounting system per departmental protocol.
• Recommend accounts for contractual, administrative, and charity write-offs to Business Office Manager in a timely manner.
• Identify and escalate issues to Business Office Manager in a timely manner.
• Complete a variety of clerical projects as assigned.
• Adhere to facility, department, corporate and standard policies and procedures.
• May be required to work occasional overtime and flexible hours.

Skills

Communication

Time management

Detail oriented

Education

High school diploma or equivalent

Tools

MS Excel

Job description

Hendricks Behavioral Hospital in Plainfield, IN is seeking a Collection Specialist to manage follow-up and collections for third party payer receivables. You will be the main contact between the facility and payers to maximize reimbursement and minimize aging of accounts.

We value accuracy, strong communication, and time management in a fast-paced healthcare setting. This full-time role offers benefits and opportunities for professional growth within HBH.