Collection Specialist

Hendricks Behavioral Hospital; Plainfield (IN); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Vision insurance

Dental insurance

Life insurance

Job summary

Hendricks Behavioral Hospital in Plainfield, IN is seeking a Collection Specialist to manage follow-up and collections for third party payer receivables. You will be the main contact between the facility and payers to maximize reimbursement and minimize aging of accounts.

We value accuracy, strong communication, and time management in a fast-paced healthcare setting. This full-time role offers benefits and opportunities for professional growth within HBH.

Qualifications

• High school diploma or equivalent preferred.
• Minimum of one year of collection experience in a healthcare setting required.
• Working knowledge of insurance rules and regulations is needed.
• Basic familiarity with MS Excel.

Responsibilities

• Provide timely follow-up and accurate collection of third party payer receivables.
• Review, investigate, and troubleshoot open accounts to maximize reimbursement per department protocol.
• Complete documentation of all collection activities in accounting system per departmental protocol.
• Recommend accounts for contractual, administrative, and charity write-offs to Business Office Manager in a timely manner.
• Identify and escalate issues to Business Office Manager in a timely manner.
• Complete a variety of clerical projects as assigned.
• Adhere to facility, department, corporate and standard policies and procedures.
• May be required to work occasional overtime and flexible hours.

Skills

Communication

Time management

Detail oriented

Education

High school diploma or equivalent

Tools

MS Excel

Job description

JOIN OUR TEAM AS A COLLECTION SPECIALIST!MONTHLY OPPORTUNITY TO BONUS!Your Work Matters How will you make a difference?We are excited to announce an opening for the Collection Specialist at Hendricks Behavioral Hospital (HBH). This role is pivotal in our mission to provide exceptional psychiatric care. As the Collection Specialist is responsible for the timely follow-up and collection of payment including but not limited to third party payer receivables. This position is the main point of contact between the facility and third party payers to ensure maximum reimbursement is achieved and aging of receivables is minimized.Provide timely follow-up and accurate collection of third party payer receivables.Review, investigate, and troubleshoot open accounts in order to maximize reimbursement per department protocol.Complete documentation of all collection activities in accounting system per departmental protocol.Recommend accounts for contractual, administrative, and charity write-offs to Business Office Manager in a timely manner.Identify and escalate issues to Business Office Manager in a timely manner.Complete a variety of clerical projects as assigned.Adhere to facility, department, corporate and standard policies and procedures.Attend all mandatory facility in-services and staff development activities as scheduled.Your Experience Matters What we’re looking for:Education: High school graduate or equivalent preferred.Experience: A minimum of one (1) year of collection experience in a healthcare setting is required or any combination of education, training, or experience in a business office environment. Hospital experience highly preferred. Working knowledge and understanding of insurance rules and regulations is needed. Basic familiarity with MS Excel.Additional Skill Requirements: Excellent communication skills and a professional demeanor is needed. Detail oriented and possessing strong time management skills is necessary in order to manage multiple priorities in a fast paced environment. May be required to work occasional overtime and flexible hours.Your Care Matters What we provide for our team:401(k) + matchingHealth insurance100% company-paid life insurance coverage up to 2x your annual salaryVision insuranceDental insurance100% company-paid long-term disability insurancePaid time offPaid HolidaysCafeteria on siteEmployee engagement eventsEmployee assistance programEmployee recognition programFree parkingWhat sets us apart:Career & training development opportunitiesDynamic and inclusive work environmentEngaged management team dedicated to your successA guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirationsDisclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hendricks Behavioral Hospital (HBH).Compensation:This is a full-time role. The salary scale for this position is $23.00 to $26.00 per hour We’re eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Collection Specialist!Get to know us Outstanding Care, Compassionate People, Unparalleled ServiceWelcome to Hendricks Behavioral Hospital (HBH), a premier healthcare provider in Plainfield, IN setting the gold standard for excellence in mental health and addiction treatment support. Located Plainfield, IN, HBH offers a full continuum of care, including inpatient and outpatient psychiatric services and specialized, evidence-based programs for all patients, regardless of their ability to pay.At HBH, the community is an integral part of our team, fostering collaboration to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals.Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience Hendricks Behavioral Hospital.To learn more, please visit our website: https://www.hendricksbehavioralhospital.com/TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.Individuals Maintaining Positive Attitude and Commitment To Service____________________________________________________________At Hendricks Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.