Insurance Collections Specialist

Your Behavioral Health; Torrance (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k and 401k matching

Paid sick time off

Professional development opportunities

Job summary

Your Behavioral Health is looking for a dedicated Patient Collector in Torrance, California. This role involves managing patient account payments, answering inquiries from patients and payors, and resolving unpaid claims. Candidates must have at least 2 years of medical billing experience and possess strong communication and organizational skills. Benefits include medical, dental, and vision insurance, paid time off, and professional development opportunities. The position is in-person from Monday to Friday.

Qualifications

• Minimum of 2 years of experience in medical coding or billing.
• Experience with billing, insurance collecting, and patient collections.

Responsibilities

• Collecting, posting, and managing account payments for patients.
• Answering questions from patients, clerical staff, and insurance companies.
• Compiling and tracking outstanding balances owed.

Skills

Medical terminology knowledge

Time management

Attention to detail

Communication skills

Teamwork

Education

High school diploma or equivalent

Tools

Electronic Health Record (EHR) systems

Job description

We are currently seeking one dedicated Patient Collector for Clear Behavioral Health. The successful candidate will be instrumental in ensuring streamlined and efficient billing and claims processes.

Duties and Responsibilities

• Responsible for collecting, posting, and managing account payments for patients
• Answering questions from patients, clerical staff, and insurance companies
• Compiling and tracking outstanding balances owed to our providers
• Answering patient questions regarding their healthcare plans
• Reviewing, researching, and resolving unpaid claims while working in an A/R module or reviewing aging reports
• Attending and participating in staff meetings as required
• Accurately documenting all billing activities

Minimum Qualifications

• High school diploma or equivalent
• Minimum of 2 years of experience in medical coding or billing
• Experience with billing, insurance collecting, and patient collections with commercial health insurance payors

Knowledge, Skills, and Abilities

• Comprehensive understanding of medical terminology and procedures
• Organized with the ability to prioritize work and exercise independent judgment
• Demonstrated time management skills
• Attention to detail and a high level of accuracy, especially when dealing with a large volume of claims
• Adept in reading and understanding insurance documentation
• Exceptional communication skills, both written and verbal
• Ability to thrive both independently and within a team
• Familiar with electronic health record (EHR) systems

Benefits

• Medical, dental, and vision insurance
• Life and disability coverage
• 401k and 401k matching
• Paid sick time off and holidays
• Employee Assistance Program
• Professional development opportunities
• Other company-sponsored wellness or support programs

Work Location: In person (Monday through Friday)