Healthcare AR Billing & Collections Specialist

Priority Ondemand; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

Priority Ondemand in Indianapolis is seeking a dedicated Call Center Representative for its Revenue Cycle team. The role involves important AR follow-up tasks, assisting customers with billing inquiries, and ensuring timely reimbursement for EMS operations.

Ideal candidates will have a high school diploma, relevant experience in a healthcare environment, and proficiency in medical billing software. Join a team that values exceptional service and patient care.

Qualifications

• Prior experience in healthcare AR follow-up or call center.
• Knowledge of medical terminology and insurance billing.
• Exceptional problem-solving and customer service skills.

Responsibilities

• Handle a portfolio of self-pay AR accounts.
• Initiate outbound calls for payment and insurance info.
• Assist customers in understanding their medical bills.

Skills

Bi-lingual skills

Detail-oriented

Empathetic

Multitasking

Strong communication skills

Education

High school diploma or equivalent

Tools

Call center software

Medical billing software

Microsoft Office Suite

Job description

Priority Ondemand in Indianapolis is seeking a dedicated Call Center Representative for its Revenue Cycle team. The role involves important AR follow-up tasks, assisting customers with billing inquiries, and ensuring timely reimbursement for EMS operations.

Ideal candidates will have a high school diploma, relevant experience in a healthcare environment, and proficiency in medical billing software. Join a team that values exceptional service and patient care.