Collector - Self Pay Accounts

Powers Health; Munster (IN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Wellness program

Retirement savings plan

Tuition assistance

Paid Time Off (PTO)

Disability income protection

Employee Assistance Program (EAP)

Fitness center discount

Tuition assistance

Paid Time Off

Rewards & recognition

Job summary

A healthcare provider in Munster, Indiana is seeking a dedicated Patient Financial Services Self-Pay Collector. The ideal candidate will resolve self-pay account receivables, maximize cash flow, and work closely with patients to offer payment options and support. Strong communication skills, experience in cash collections, and proficiency in PC applications are essential. Join a company offering competitive wages and comprehensive benefits including medical coverage, retirement savings, and tuition assistance.

Qualifications

• Minimum of High School diploma/GED required.
• Call center, telephone work experience and cash collections experience required.
• Experience in a hospital/medical business office preferred.
• Knowledge of insurance benefits and coordination of benefits and Indiana Medicaid programs preferred.
• Basic knowledge of medical terminology and billing practices.
• Excellent communication skills when dealing with patients, public, co-workers, and professional offices.
• Ability to communicate in Spanish desired.
• Extensive experience with PC applications: Word, Outlook, Excel.
• Proficient with a 10 key calculator and mathematical calculations.
• Accurate typing skills of 35 wpm.
• High-level problem-solving and analytical skills.
• Ability to work independently and multi-task in a team environment.
• Ability to work in a fast-paced environment and meet deadlines.

Responsibilities

• Resolve discharged self-pay account receivables to maximize cash flow.
• Contact patients to resolve account balances.
• Add insurance information and set for billing.
• Adds insurance information and sets for billing; verifies Medicaid eligibility.

Skills

Excellent communication skills

Ability to communicate in Spanish

Problem-solving and analytical skills

PC applications including Microsoft Word, Outlook, and Excel

Cash collections experience

Call center experience

Medical terminology

Billing practices

Communication skills

Spanish language

MS Word

Outlook

Excel

10-key calculator

Typing 35 WPM

Analytical skills

Problem solving

Detail oriented

Teamwork

Independent work

Deadline pressure

Education

High School diploma/GED

Tools

10 key calculator

Microsoft Outlook

Microsoft Excel

Job description

Full-time , Days , M-F 8:00 AM - 4:30 PM/8:30 AM - 5:00 PM

Hours/Pay Period: 80

FTE: 1

Job Description

The Patient Financial Services Self-Pay Collector resolves all discharged self-pay account receivables; Maximizes the Hospitals’ cash flow and minimizes the Hospitals’ bad debt expenses. Contacts patients to resolve balances. Offers payment plan if not able to pay in full; offers other options such as Help Loan Program and Helping Hand. Adds insurance information and sets for billing; Verifies if patient is eligible for Medicaid.

Required Skills & Qualifications

• Minimum of High School diploma/GED required.
• Call center, telephone work experience and cash collections experience required.
• Experience in a hospital/medical business office preferred.
• Knowledge of insurance benefits and coordination of benefits and Indiana Medicaid programs preferred.
• Basic knowledge of medical terminology and billing practices.
• Excellent communication skills when dealing with patients, public, co-workers, and professional offices.
• Ability to communicate in Spanish desired.
• Extensive experience and knowledge of PC applications, including Microsoft Word, Outlook and Excel.
• Must be proficient with a 10 key calculator and perform mathematical calculations.
• Accurate typing skills of 35 wpm.
• High-level problem-solving and analytical skills.
• Ability to work independently and multi-task while working in a collaborative, team environment with a positive attitude. Detailed oriented.
• Must be able to work in fast-paced environment and work under deadlines.

Your Extraordinary Career Starts Here

We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals.

Our comprehensive benefits program includes, but is not limited to:

• Medical, dental and vision coverage
• Wellness program, including free screenings
• Healthcare and Dependent Care Spending Accounts (HSA)
• Retirement savings plan
• Life insurance
• Disability income protection
• Employee Assistance Program (EAP)
• Fitness center discount program
• Tuition assistance and career development
• Paid Time Off (PTO)
• Reward and recognition programs

Join our team of healthcare professionals at Powers Health.Apply today!