Healthcare Billing & Collections Specialist

Guardian Pharmacy; Indianapolis (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match

Medical, Dental and Vision

Health Savings Accounts and Flexible-

Company-paid Basic Life and Accidental

Company-paid Long-Term Disability and

Job summary

Guardian Pharmacy in Indianapolis, Indiana seeks a detail-oriented accounts receivable specialist to support billing and collections. You will contact facilities, insurance carriers, and responsible parties to collect outstanding balances and resolve rejected claims, while assisting with inquiries and payment processing.

This role emphasizes strong communication, problem-solving, and accuracy in a fast-paced environment, with training provided to help you succeed and grow within our supportive,

Qualifications

• High School Diploma or GED is required.
• 1+ years of related experience (advanced degree may substitute).
• Advanced computer skills; pharmacy operations system experience preferred/required.
• Ability to work independently and meet deadlines.
• Great attention to detail and accuracy.

Responsibilities

• Make collection calls regarding outstanding invoices and balances.
• Assist with preparing collection letters for review by the Controller.
• Build positive relationships with facilities and obtain information needed to support billing, patient setup, and collections.
• Contact insurance carriers, responsible parties, and others to follow up on rejected claims and obtain accurate insurance information.
• Assist the Business Manager with credit card payments, statement inquiries, audits, and collection activities.
• Research account discrepancies and help resolve billing and payment issues.
• Document collection activity and maintain accurate account information.
• Work collaboratively with coworkers to ensure departmental deadlines are met efficiently.
• Provide professional and courteous service to facilities, patients, caregivers, insurance carriers, and other stakeholders.
• Perform other essential duties as assigned.

Skills

Experience in collections

Billing software

Strong communication

Problem-solving

Attention to detail

Time management

Teamwork

Education

High School Diploma or GED

Tools

Pharmacy operations system

Job description

Guardian Pharmacy in Indianapolis, Indiana seeks a detail-oriented accounts receivable specialist to support billing and collections. You will contact facilities, insurance carriers, and responsible parties to collect outstanding balances and resolve rejected claims, while assisting with inquiries and payment processing.

This role emphasizes strong communication, problem-solving, and accuracy in a fast-paced environment, with training provided to help you succeed and grow within our supportive,