Collateral Documents Specialist II

Coast One Mortgage; Tempe (AZ); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Retirement plan with employer 


Paid parental/maternity leave

Tuition & Certification reimbursement

Job summary

Newrez is seeking a Document Administration Collateral Specialist II to handle collateral and servicing documentation requests. You will coordinate with vendors, custodians, and servicing partners to ensure timely processing and accurate recording in all systems.

The role requires intermediate mortgage servicing knowledge, strong communication, and the ability to prioritize workload and meet deadlines. On-site work is required, with emphasis on accuracy and process compliance.

Qualifications

• Intermediate understanding of mortgage servicing and originations.
• Strong interpersonal and written/verbal communication skills.
• Ability to manage multiple tasks and meet SLAs.

Responsibilities

• Ensure documentation is completed within SLAs.
• Request collateral files from custodians to complete required documentation.
• Identify and cure collateral exceptions for delivery, sales, and certifications.
• Address vendor/investor inquiries professionally and promptly.
• Update inventory and reporting across systems.

Skills

Mortgage servicing knowledge

Vendor communications

Time management

Interpersonal skills

MS Office proficiency

Education

High school diploma

Associates or Bachelor's preferred

Tools

MS Office (Word, Excel, Outlook)

Job description

Newrez is seeking a Document Administration Collateral Specialist II to handle collateral and servicing documentation requests. You will coordinate with vendors, custodians, and servicing partners to ensure timely processing and accurate recording in all systems.

The role requires intermediate mortgage servicing knowledge, strong communication, and the ability to prioritize workload and meet deadlines. On-site work is required, with emphasis on accuracy and process compliance.