Document Administration Lead - Mortgage Servicing (On-Site)

Newrez LLC; Coppell (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Retirement plan with employer?

Paid Maternity Leave/Parental Bonding

Job summary

Newrez LLC is seeking a Team Lead Document Administration to oversee daily operations, coordinate with management and specialists, and ensure timely delivery of reporting. This role requires advanced knowledge of mortgage servicing processes, strong vendor interaction, and the ability to train junior staff.

The ideal candidate will have extensive experience in document administration within mortgage servicing, strong organizational and analytical skills, and proficiency with MS Office and

Qualifications

• 6 years’ experience in Document Administration in Mortgage Servicing or similar field.
• Internal candidates: favorable performance review and supervisor recommendation.

Responsibilities

• Coordinate daily work with Document Administration Management and Specialists.
• Provide input and attend weekly vendor meetings to discuss issues and questions.
• Ensure timely delivery of daily, weekly, or monthly reporting to appropriate parties.
• Maintain department training materials and desktop procedures with SMEs.

Skills

Deadline-driven

Organized

Interpersonal skills

Analytical skills

Communication skills

Prioritization

Education

High school diploma

Associates or bachelor’s degree preferred

Tools

MS Office (Word, Excel, Outlook)

MERS system

Image repositories

Collateral tracking systems

Job description

Newrez LLC is seeking a Team Lead Document Administration to oversee daily operations, coordinate with management and specialists, and ensure timely delivery of reporting. This role requires advanced knowledge of mortgage servicing processes, strong vendor interaction, and the ability to train junior staff.

The ideal candidate will have extensive experience in document administration within mortgage servicing, strong organizational and analytical skills, and proficiency with MS Office and