On-Site Mortgage Docs Specialist II — Detail-Driven

Coast One Mortgage; Phoenix (AZ); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account with employer**

401(k) Retirement plan with employer  

Paid Maternity Leave/Parental Bonding/

Tuition & Certification reimbursement

Employee Mortgage Loan Program

Volunteer Time Off and Matching Gifts

Job summary

Newrez is seeking a Document Administration Collateral Specialist II to manage collateral and servicing documentation, coordinate with vendors, and ensure timely processing. You will work with investors, custodians, and internal teams to maintain accurate records and meet SLA targets.

The role requires attention to detail, familiarity with mortgage servicing concepts, and proficiency in MS Office. On-site position with opportunities for growth within the department.

Qualifications

• High school diploma or equivalent is required.
• Associates or bachelor’s degree preferred.
• 2-4 years of experience in Document Administration or Mortgage Servicing.

Responsibilities

• Ensure requested documentation is accurately completed within SLAs.
• Request collateral files from custodians to obtain needed documentation for Loss Mitigation, Bankruptcy, and Foreclosure.
• Identify and cure collateral exceptions for delivery, sales, and certifications.
• Review daily task queue and reports to complete duties within SLAs.
• Update and annotate actions in all systems; prepare reporting for management, investors, and vendors.
• Maintain inventory of physical collateral and document images in real time.
• Process shipments of documents or full collateral/servicing files for loans serviced.

Education

High school diploma or equivalent

Associates or Bachelor's degree preferred

2-4 years experience in Document Administration or Mortgage Servicing

Tools

MS Office (Word, Excel, Outlook)

Job description

Newrez is seeking a Document Administration Collateral Specialist II to manage collateral and servicing documentation, coordinate with vendors, and ensure timely processing. You will work with investors, custodians, and internal teams to maintain accurate records and meet SLA targets.

The role requires attention to detail, familiarity with mortgage servicing concepts, and proficiency in MS Office. On-site position with opportunities for growth within the department.