Collaboration Engineer: Solutions & Client Impact

Heartland Business Systems, LLC.; Plymouth (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

Heartland Business Systems, LLC. is seeking a Collaboration Engineer to develop, implement, and support collaboration services for our consulting clients.

You will work with cross-functional teams to deliver solutions, maintain certifications, and meet billable goals while delivering professional client service. The role emphasizes consultative collaboration, project scoping, and staying current with Cisco Webex, Zoom, and Microsoft Teams Voice offerings.

Qualifications

• Associates degree, equivalent certifications or equivalent work experience.
• CCNA or Equivalent.
• Working knowledge of Cisco Webex, Zoom Calling, or Microsoft Teams Voice.

Responsibilities

• Work as a member of the HBS Collaboration Team delivering consultative project support.
• Collaborate across internal teams to ensure timely delivery of the scope of work.
• Contribute to product selection, configuration standards and educate the sales team.
• Provide support, maintenance, and administration for customers.

Skills

Accountability

Adaptability

Ambition

Decision making

Detail oriented

Ethical

Organized

Persistence

Technical aptitude

Education

Associates degree

CCNA or Equivalent

Tools

Collab solutions (Cisco Webex/On Prem)

Job description

Heartland Business Systems, LLC. is seeking a Collaboration Engineer to develop, implement, and support collaboration services for our consulting clients.

You will work with cross-functional teams to deliver solutions, maintain certifications, and meet billable goals while delivering professional client service. The role emphasizes consultative collaboration, project scoping, and staying current with Cisco Webex, Zoom, and Microsoft Teams Voice offerings.