Coffeehouse Shift Lead - Craft, Coach & Connect

Starbucks Corp.; Waxhaw (NC); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with match

Tuition coverage

Paid vacation & sick time

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a barista team and ensure a welcoming store environment. You will oversee beverage and food preparation to standard recipes, while accommodating customizations.

The role emphasizes coaching staff, maintaining store policies, and delivering exceptional customer service in a fast-paced setting. Qualifications include at least six months in a customer-facing role, ability to delegate tasks to others, and strong communication and

Qualifications

• Minimum six months in a role with customer interaction and service requests.
• Experience delegating tasks to multiple employees and coordinating a team.
• Ability to lead coworkers and maintain store standards.

Responsibilities

• Lead with craft and heart to create a welcoming coffeehouse experience.
• Prepare beverages/food per standard recipes or customize for customers.
• Coach and delegate tasks to team to ensure smooth operations.

Skills

Direct the work of others

Customer interaction

Effective communication

Team player

Relationship building

Learn quickly

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a barista team and ensure a welcoming store environment. You will oversee beverage and food preparation to standard recipes, while accommodating customizations.

The role emphasizes coaching staff, maintaining store policies, and delivering exceptional customer service in a fast-paced setting. Qualifications include at least six months in a customer-facing role, ability to delegate tasks to others, and strong communication and