Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Florida; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Tuition coverage

401(k) with employer match

Paid vacation and holidays

Parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring high-quality beverages and food while maintaining a welcoming store environment. You will guide junior staff, train on recipes, and uphold safety and service standards.

The role emphasizes teamwork, quick learning, and strong communication to create positive guest experiences in a fast-paced retail setting.

Qualifications

• Six months of experience in a customer-facing role.
• Experience delegating tasks to two or more employees.
• Ability to learn quickly and work as part of a team.

Responsibilities

• Lead store operations to ensure quality beverages and food.
• Coach colleagues to follow recipes and maintain standards.
• Direct the work of others and ensure safety and security.
• Provide excellent customer service and resolve issues promptly.

Skills

Customer service

Team leadership

Effective communication

Cash handling

Retail environment

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensuring high-quality beverages and food while maintaining a welcoming store environment. You will guide junior staff, train on recipes, and uphold safety and service standards.

The role emphasizes teamwork, quick learning, and strong communication to create positive guest experiences in a fast-paced retail setting.