Coffeehouse Shift Lead — Craft, Coach & Connect

Starbucks Corp.; Centennial (CO); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

401(k) retirement plan

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming space for the community. The role involves coaching baristas, coordinating tasks for multiple teammates, and upholding menu standards with a focus on quality beverages and food safety.

The position emphasizes strong communication, teamwork, and the ability to build relationships with customers. Benefits include comprehensive health coverage, a 401(k), and tuition assistance through the

Qualifications

• 6 months of experience in a role requiring constant interaction with customers.
• Experience delegating tasks to other employees.
• Ability to learn quickly and adapt to new situations.
• Effective verbal communication skills with customers and teammates.
• Knowledge of the retail environment and store policies.
• Strong interpersonal skills and ability to build relationships.
• Capable of working as part of a team and supporting coworker needs.

Responsibilities

• Prepare and coach the preparation of beverages and foods to standard recipes or customized for customers.
• Delegate and coordinate tasks for two or more employees.
• Maintain attendance, punctuality, and adherence to store policies and safety standards.
• Provide exceptional customer service and resolve customer requests.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relational skills

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a warm, welcoming space for the community. The role involves coaching baristas, coordinating tasks for multiple teammates, and upholding menu standards with a focus on quality beverages and food safety.

The position emphasizes strong communication, teamwork, and the ability to build relationships with customers. Benefits include comprehensive health coverage, a 401(k), and tuition assistance through the