Coffeehouse Shift Lead: Craft, Coach & Community

Starbucks Corp.; Salt Lake City (UT); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Parental leave

Paid vacation

Sick time

401(k) with match

Bean Stock equity program

Quarterly bonus

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensure quality beverages and a welcoming store environment, and coach a team of partners. You will manage tasks, maintain standards, and support a positive customer experience across shifts.

The role emphasizes teamwork, quick learning, and effective communication in a fast-paced retail setting, with comprehensive benefit offerings and opportunities for growth.

Qualifications

• Maintain regular attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies including quality beverages/food, cash handling, store safety.
• Six months experience in customer-facing role.
• Prepare and coach food/beverage to standard recipes or customized for customers.
• At least six months experience delegating tasks to two or more employees.

Responsibilities

• Direct the work of team members.
• Coach and develop staff.
• Ensure quality beverages and food to standard recipes.
• Maintain store safety and cash handling procedures.
• Foster a welcoming and efficient customer experience.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, ensure quality beverages and a welcoming store environment, and coach a team of partners. You will manage tasks, maintain standards, and support a positive customer experience across shifts.

The role emphasizes teamwork, quick learning, and effective communication in a fast-paced retail setting, with comprehensive benefit offerings and opportunities for growth.