Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Madison (AL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid parental leave

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, coach team members, and ensure the preparation of high-quality beverages and food. You will uphold store standards, safety, and guest experience while supporting a collaborative team environment.

Ideal candidates bring customer-facing experience, strong communication, and the ability to delegate tasks during busy shifts. Starbucks offers comprehensive benefits and growth opportunities.

Qualifications

• Six months of experience in a position that interacted with customers.
• Coaching and preparing beverages/food to standard recipes or customized for customers.
• Experience delegating tasks to two or more employees.
• Strong communication and teamwork abilities.

Responsibilities

• Lead shift to ensure quality beverages and food.
• Ensure store policies, safety, and cash handling with accuracy.
• Hire/coach team members and coordinate tasks during shifts.
• Provide friendly, welcoming service to customers and resolve issues.

Skills

Leadership

Customer service

Teamwork

Communication

Training

Cash handling

Tools

POS system

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily operations, coach team members, and ensure the preparation of high-quality beverages and food. You will uphold store standards, safety, and guest experience while supporting a collaborative team environment.

Ideal candidates bring customer-facing experience, strong communication, and the ability to delegate tasks during busy shifts. Starbucks offers comprehensive benefits and growth opportunities.