Coffeehouse Shift Lead - Craft, Coach & Connect

Starbucks Corp.; Baytown (TX); On-site; USD 1,929,000 - 2,342,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation and sick leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, manage shifts, and uphold quality beverages and food preparation.

Ideal candidates bring customer-facing experience, strong communication, and the ability to delegate tasks. The role emphasizes teamwork, policy compliance, and store safety across flexible hours.

Qualifications

• Six months in a customer-facing role or similar.
• Ability to direct the work of others.
• Experience delegating tasks to two or more employees.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment.

Responsibilities

• Lead with craft and heart to make the coffeehouse welcoming for the community.
• Direct shift operations and supervise team members to meet quality standards.
• Ensure adherence to store policies, cash handling, safety and security.
• Coach teammates on beverage and food preparation to standard recipes.

Skills

Customer service

Team leadership

Cash handling

Food & beverage prep

Effective communication

Retail knowledge

Attendance & punctuality

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, manage shifts, and uphold quality beverages and food preparation.

Ideal candidates bring customer-facing experience, strong communication, and the ability to delegate tasks. The role emphasizes teamwork, policy compliance, and store safety across flexible hours.