Coffeehouse Shift Lead - Craft, Coach & Connect

Starbucks Corp.; Damascus (MD); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition assistance

Paid vacation and sick time

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team, ensuring a welcoming space for the community. You will guide partners, coach beverage and food prep to standard recipes, and maintain exceptional customer service. A focus on punctuality, reliability, and teamwork is essential.

The role emphasizes strong communication, ability to delegate, and adherence to store policies while supporting store safety and cash handling. Competitive benefits apply to partners.

Qualifications

• Attendance and punctuality required, with or without reasonable accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Ability to direct the work of others and delegate tasks.

Responsibilities

• Lead shift with craft and heart to ensure a welcoming space.
• Prepare and coach the preparation of beverages and food to standard recipes.
• Manage customer requests and maintain quality beverages and food.
• Ensure cash handling and store safety and security are followed.

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a coffeehouse team, ensuring a welcoming space for the community. You will guide partners, coach beverage and food prep to standard recipes, and maintain exceptional customer service. A focus on punctuality, reliability, and teamwork is essential.

The role emphasizes strong communication, ability to delegate, and adherence to store policies while supporting store safety and cash handling. Competitive benefits apply to partners.