Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.

Bowie (MD)

On-site

USD 36,000 - 48,000

Full time

14 days+
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Benefits offered by this job

Medical, dental, vision insurance
Short/long-term disability benefits
401(k) with employer match
Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a warm, welcoming space for the community. You will oversee daily operations, ensure quality beverages and foods, and maintain store standards while upholding safety and policy compliance.

The role emphasizes quick learning, effective communication, and strong teamwork as you coach and delegate tasks on the shop floor.

Qualifications

  • Six months of experience in a customer-facing role.
  • Six months of experience delegating tasks to two or more employees.
  • Ability to lead and coach staff to standard recipes and procedures.

Responsibilities

  • Lead shift with craft and heart to create a welcoming space for the community.
  • Ensure quality beverages and food products and maintain store standards.
  • Uphold store policies, safety, and security with attentive customer service.

Skills

Customer service
Leadership
Teamwork
Communication
Cash handling
Food prep
Safety awareness

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a warm, welcoming space for the community. You will oversee daily operations, ensure quality beverages and foods, and maintain store standards while upholding safety and policy compliance.

The role emphasizes quick learning, effective communication, and strong teamwork as you coach and delegate tasks on the shop floor.

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