Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Los Angeles (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with employer-m

Tuition coverage through Starbucks/ASU

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, oversee beverage and food preparation, and uphold store safety and cash handling standards.

The role emphasizes in-store teamwork and exceptional customer service in a fast-paced environment. As a Starbucks partner, you gain access to comprehensive benefits and growth opportunities through the company’s compensation and education

Qualifications

• Regular attendance and punctuality
• Flexible hours including mornings, evenings, weekends, holidays
• Experience in customer-facing roles and delegating tasks to others
• Ability to coach food and beverage preparation to standard recipes
• Strong knowledge of the retail environment and safety practices

Responsibilities

• Lead and coach team members to deliver quality beverages and foods
• Ensure cash handling, store safety and security procedures are followed
• Create a welcoming space for customers and address requests promptly
• Coordinate tasks among team members to meet store standards
• Communicate effectively with customers and teammates to resolve issues

Skills

Leadership

Customer service

Communication

Teamwork

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, oversee beverage and food preparation, and uphold store safety and cash handling standards.

The role emphasizes in-store teamwork and exceptional customer service in a fast-paced environment. As a Starbucks partner, you gain access to comprehensive benefits and growth opportunities through the company’s compensation and education