Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; Maryland; On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Parental leave

Vacation & sick leave

401(k) retirement plan with employer 0

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee beverage and food preparation, ensure safety and policy compliance, and coach team members to deliver outstanding service.

The role emphasizes strong communication, teamwork, and the ability to manage tasks across a busy store environment while building relationships with customers and partners.

Qualifications

• Regular attendance and punctuality, with or without accommodation.
• Ability to work flexible hours including early mornings, evenings, weekends, nights, and holidays.
• Prepare and coach food/beverage preparation to standard recipes or customized requests.
• Delegate tasks and coordinate two or more employees.
• Strong verbal communication and interpersonal skills.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Ensure quality beverages and food, store safety, and policy compliance.
• Coach and guide team members to deliver consistent customer service.

Skills

Attendance & punctuality

Customer interaction

Food & beverage prep

Delegation & supervision

Communication

Teamwork & relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee beverage and food preparation, ensure safety and policy compliance, and coach team members to deliver outstanding service.

The role emphasizes strong communication, teamwork, and the ability to manage tasks across a busy store environment while building relationships with customers and partners.