Coffeehouse Shift Lead: Craft, Coach & Connect

Starbucks Corp.; High Point (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage through Starbucks SAT

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every shift creates a welcoming space for the community. You will coach team members, manage tasks, and uphold quality beverages and food to standard recipes while maintaining store safety and customer satisfaction.

We offer extensive growth opportunities, comprehensive benefits, and a commitment to supporting your development through industry-leading programs and perks.

Qualifications

• Six months of experience in a position that required constant interacting with and fulfilling the requests of customers
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Customer service

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring every shift creates a welcoming space for the community. You will coach team members, manage tasks, and uphold quality beverages and food to standard recipes while maintaining store safety and customer satisfaction.

We offer extensive growth opportunities, comprehensive benefits, and a commitment to supporting your development through industry-leading programs and perks.