Coffeehouse Shift Lead - Craft, Coach & Community

Starbucks Corp.; Danville (KY); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) retirement plan

Tuition assistance (ASU program)

Employee discounts

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will direct team tasks, coach beverage and food preparation, and uphold safety and quality standards.

The role emphasizes strong communication, teamwork, and relationship building with customers and partners, while contributing to a positive store culture and service excellence.

Qualifications

• Direct the work of others and guide daily tasks.
• Learn quickly and adapt to store needs.
• Communicate clearly with customers and teammates.
• Know retail policies, safety, and cash handling procedures.
• Build and maintain positive relationships with customers.
• Collaborate effectively as part of a team.
• Foster connections with the local community.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks experience.
• Prepare beverages and food to standard recipes or customer requests.
• Delegate tasks and coordinate duties among team members.
• Uphold store policies, safety standards, and quality control.

Skills

Direct the team

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will direct team tasks, coach beverage and food preparation, and uphold safety and quality standards.

The role emphasizes strong communication, teamwork, and relationship building with customers and partners, while contributing to a positive store culture and service excellence.