Coffeehouse Shift Lead – Craft, Coach & Community

Starbucks Corp.; Canal Winchester (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

401(k) matching

Starbucks equity program

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community and consistent quality beverages and food. You will train and supervise team members, manage shift operations, and uphold safety, cash handling, and store policies.

The role requires strong communication, teamwork, and the ability to adapt in a fast-paced retail environment, with a commitment to customer satisfaction and growth opportunities.

Qualifications

• Six months of experience in a role requiring constant customer interaction.
• Ability to direct the work of others and delegate tasks to a team.
• Effective oral communication skills in a busy retail environment.
• Knowledge of the retail environment and strong interpersonal skills.
• Ability to work as part of a team and build relationships.

Responsibilities

• Lead store operations as the shift supervisor with craft and heart.
• Prepare beverages and food to standard recipes or customization.
• Coach and coordinate tasks of two or more employees during shifts.
• Ensure policy compliance, cash handling, safety and security.
• Deliver prompt, friendly service to every customer and foster relationships.

Skills

Directing work

Team leadership

Oral communication

Customer service

Retail knowledge

Interpersonal skills

Learn quickly

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community and consistent quality beverages and food. You will train and supervise team members, manage shift operations, and uphold safety, cash handling, and store policies.

The role requires strong communication, teamwork, and the ability to adapt in a fast-paced retail environment, with a commitment to customer satisfaction and growth opportunities.