Coffeehouse Shift Lead — Craft, Coach & Connect

Starbucks Corp.; Sumter (SC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid vacation

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, manage beverage and food preparation, and uphold store standards and safety. This role emphasizes guest satisfaction, teamwork, and efficient operations in a fast-paced environment.

The position requires flexible hours, strong communication, and the ability to delegate tasks while maintaining quality and consistency across shifts.

Qualifications

• Provide quality beverages and food to customers.
• Lead and coach team members to meet store standards.
• Direct and coordinate tasks of two or more employees.

Responsibilities

• Lead with craft and heart to create a welcoming space.
• Prepare beverages and food per standard recipes or customer requests.
• Ensure store policies, safety, and security are followed.
• Collaborate with team to meet customer needs and maintain service quality.

Skills

Customer service

Leadership

Effective communication

Interpersonal skills

Team collaboration

Task delegation

Learning quickly

Attention to safety

Tools

Cash handling

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, manage beverage and food preparation, and uphold store standards and safety. This role emphasizes guest satisfaction, teamwork, and efficient operations in a fast-paced environment.

The position requires flexible hours, strong communication, and the ability to delegate tasks while maintaining quality and consistency across shifts.