Coffeehouse General Manager - Team & Guest Experience Leader

Coffee & Bagel Brands; Minneapolis (MN); On-site; USD 29,000 - 55,000; Full time

Job summary

Caribou Coffee is seeking a General Manager to oversee a coffeehouse’s performance, team, and guest experience. You’ll work with the Area/District Manager to maximize sales, coach staff, and sustain a high-energy culture centered on exceptional guest service.

Responsibilities include staffing, training, and operational execution to meet brand standards, with a focus on inventory, schedule accuracy, and financial results.

Qualifications

• 1–2 years of restaurant, retail, or guest service management experience.
• Must be 18 years of age or older.
• Valid driver's license and reliable transportation for tasks.

Responsibilities

• Lead daily operations and guest experience to drive sales and profitability.
• Coach and develop the team with clear expectations and accountability.
• Manage staffing, training, and compliance to brand standards.

Skills

Restaurant mgmt

Leadership

People management

Scheduling

Tools

Toast

CrunchTime

Teamwox

EcoSure

Medallia

Workday

Beekeeper

Job description

Caribou Coffee is seeking a General Manager to oversee a coffeehouse’s performance, team, and guest experience. You’ll work with the Area/District Manager to maximize sales, coach staff, and sustain a high-energy culture centered on exceptional guest service.

Responsibilities include staffing, training, and operational execution to meet brand standards, with a focus on inventory, schedule accuracy, and financial results.