Coffeehouse General Manager: Lead Team & Guest Experience

Bagel Brands; Minneapolis (MN); Sur place; USD 29 000 - 55 000; Plein temps

Résumé du poste

Caribou Coffee is seeking a General Manager to oversee daily store operations, drive sales, and lead a high-performing team. This role emphasizes exceptional guest experiences, staff development, and strong financial management in a fast-paced environment.

Responsibilities include staffing, training, scheduling, inventory control, and adherence to safety standards to ensure top‑tier service across all channels.

Qualifications

• Minimum 1-2 years of restaurant/retail/guest service management experience.
• Must be 18 years of age or older.
• Valid driver's license and reliable transportation for tasks.

Responsabilités

• Lead overall coffeehouse performance, drive sales and profitability, and ensure guest experience excellence.
• Staff hiring, training, scheduling, and development to maintain a high-performing team.
• Oversee inventory, cash controls, and compliance with food safety standards.
• Coordinate local marketing and promotions to meet sales goals.

Connaissances

Restaurant management

Leadership

Customer service

Staff coaching

Forecasting

Formation

High school diploma or GED

Outils

Toast POS

CrunchTime

Teamwox

EcoSure

Medallia

Workday

Beekeeper

Description du poste

Caribou Coffee is seeking a General Manager to oversee daily store operations, drive sales, and lead a high-performing team. This role emphasizes exceptional guest experiences, staff development, and strong financial management in a fast-paced environment.

Responsibilities include staffing, training, scheduling, inventory control, and adherence to safety standards to ensure top‑tier service across all channels.