Coffee Specialist & Guest Experience Advocate

Nestlé S.A.; BLOOMINGTON (MN); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Competitive pay with quarterly bonuses

401k with company match

Healthcare coverage

Educational reimbursement

DEI resource groups

Job summary

Nestlé Nespresso USA is hiring a Coffee Specialist/Sales Associate in Bloomington, MN to welcome customers, guide them to the perfect coffee, and create an inviting boutique experience.

You’ll gain coffee expertise through tastings, promote sustainability, and work with a supportive team. The role requires hospitality, flexibility for open/close shifts, weekends, and holidays, and offers competitive pay with incentives and benefits.

Qualifications

• Customer service mindset and hospitality focus.
• Ability to work in a fast-paced environment.
• Punctual and able to work open/close shifts, weekends, and holidays.
• Patient and resourceful in troubleshooting on the spot.

Responsibilities

• Brand advocate promoting sustainability and recycling.
• Greet and engage customers to create memorable experiences.
• Recommend personalized coffee and machine solutions.
• Conduct complimentary tastings and share product knowledge.
• Support team and maintain a clean boutique and displays.
• Assist with shipments and eye-catching displays.
• Participate in training to set you up for success.

Skills

Customer service

Hospitality

Communication

Teamwork

Job description

Nestlé Nespresso USA is hiring a Coffee Specialist/Sales Associate in Bloomington, MN to welcome customers, guide them to the perfect coffee, and create an inviting boutique experience.

You’ll gain coffee expertise through tastings, promote sustainability, and work with a supportive team. The role requires hospitality, flexibility for open/close shifts, weekends, and holidays, and offers competitive pay with incentives and benefits.