Coffee Shop Store Leader: Grow Teams, Elevate Service

Ziggi’s Coffee, LLC; Mead (CO); On-site; USD 55,000 - 75,000; Full time

Job summary

Ziggi’s Coffee, LLC in Mead, Colorado is seeking a General Manager who is hands-on and people-focused to lead store operations, set the tone for culture, and energize the team on every shift. This role requires strong leadership, excellent guest service, and a commitment to quality and consistency.

You will coach and develop staff, manage labor and inventory, ensure food safety standards, and drive guest satisfaction through data-driven service metrics.

Qualifications

• 1–2 years of leadership experience in a coffee shop, café, or fast-paced hospitality environment.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator with the ability to stay calm, clear, and effective under pressure.
• Passionate about creating a positive team culture and growing others.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Leadership experience

Coffee service operations

Guest experience standards

Team development

Labor goals & scheduling

Effective communication

Positive team culture

Job description

Ziggi’s Coffee, LLC in Mead, Colorado is seeking a General Manager who is hands-on and people-focused to lead store operations, set the tone for culture, and energize the team on every shift. This role requires strong leadership, excellent guest service, and a commitment to quality and consistency.

You will coach and develop staff, manage labor and inventory, ensure food safety standards, and drive guest satisfaction through data-driven service metrics.