Lead Coffee Shop GM: Grow Teams, Delight Guests

Ziggi’s Coffee, LLC; Bennett (CO); On-site; USD 65,000 - 90,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking a hands-on General Manager who leads store operations with energy and accountability. This leadership role focuses on daily execution, long-term team development, and serving as a brand ambassador who sets the tone for store culture.

You will inspire excellence, create a welcoming space for customers and teammates, coach through feedback and performance reviews, and ensure consistency in guest experience, quality, and safety across all shifts.

Qualifications

• 1–2 years leadership in coffee shop, café, or fast-paced hospitality environment.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator with the ability to stay calm, clear, and effective under pressure.
• Passionate about creating a positive team culture and growing others.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Team leadership

Coffee service knowledge

Guest experience

Scheduling & labor mgmt

Communication

Culture building

Job description

Ziggi’s Coffee, LLC is seeking a hands-on General Manager who leads store operations with energy and accountability. This leadership role focuses on daily execution, long-term team development, and serving as a brand ambassador who sets the tone for store culture.

You will inspire excellence, create a welcoming space for customers and teammates, coach through feedback and performance reviews, and ensure consistency in guest experience, quality, and safety across all shifts.