Coffee Shop Shift Supervisor — Lead with Craft & Community

Starbucks Corp.; Charlotte (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Tuition assistance

Job summary

Starbucks Corp. is seeking a Shift Supervisor in a Charlotte area store to lead a small team, ensure high-quality beverages and food, and deliver a welcoming experience for customers. The role requires coordinating tasks, maintaining safety standards, and maintaining flexibility with scheduling.

You will coach staff, manage daily operations, and contribute to a positive, service-oriented environment that reflects Starbucks’ commitment to customers and community.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Ability to direct the work of others and delegate tasks.
• Experience preparing beverages and food to standard recipes or customer modifications.

Responsibilities

• Lead team during shifts with craft and heart to create a welcoming coffeehouse.
• Coach and delegate tasks to two or more employees to meet shift goals.
• Ensure quality beverages and food, cash handling, and store safety per policies.

Skills

Customer service

Team leadership

Food & beverage prep

Cash handling

Flexibility

Attention to detail

Tools

POS familiarity

Job description

Starbucks Corp. is seeking a Shift Supervisor in a Charlotte area store to lead a small team, ensure high-quality beverages and food, and deliver a welcoming experience for customers. The role requires coordinating tasks, maintaining safety standards, and maintaining flexibility with scheduling.

You will coach staff, manage daily operations, and contribute to a positive, service-oriented environment that reflects Starbucks’ commitment to customers and community.