Shift Supervisor: Lead Craft Coffee & Community

Starbucks Corp.

Charlotte (NC)

On-site

USD 19,000 - 26,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life insurance
401(k) match
Tuition coverage

Job summary

Starbucks Coffee Company in Charlotte, NC is seeking a Shift Supervisor who will lead with craft and heart to create a welcoming space for our community.

You will coach and coordinate team members, ensure quality beverages and food to standard recipes, handle cash and safety, and contribute to a store that treats partners and customers with respect and care. This role offers growth and extensive benefits.

Qualifications

  • Maintain regular attendance and punctuality.
  • Flexible hours including early mornings, evenings, weekends, nights and holidays.
  • Ensure quality beverages and food to standard recipes.
  • 6+ months experience interacting with customers.
  • 6+ months experience delegating tasks to others.
  • Ability to learn quickly and work in a retail setting.

Responsibilities

  • Direct the work of team members and ensure smooth operation.
  • Coach and develop partners to deliver friendly customer service.
  • Oversee cash handling, safety, and store procedures.
  • Create a welcoming space that supports the community.

Skills

Lead and direct work
Customer service
Retail environment
Teamwork
Interpersonal skills
Communication skills

Job description

Starbucks Coffee Company in Charlotte, NC is seeking a Shift Supervisor who will lead with craft and heart to create a welcoming space for our community.

You will coach and coordinate team members, ensure quality beverages and food to standard recipes, handle cash and safety, and contribute to a store that treats partners and customers with respect and care. This role offers growth and extensive benefits.

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