Shift Supervisor: Lead Craft Coffee & Community

Starbucks Corp.; Charlotte (NC); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Tuition coverage

Job summary

Starbucks Coffee Company in Charlotte, NC is seeking a Shift Supervisor who will lead with craft and heart to create a welcoming space for our community.

You will coach and coordinate team members, ensure quality beverages and food to standard recipes, handle cash and safety, and contribute to a store that treats partners and customers with respect and care. This role offers growth and extensive benefits.

Qualifications

• Maintain regular attendance and punctuality.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Ensure quality beverages and food to standard recipes.
• 6+ months experience interacting with customers.
• 6+ months experience delegating tasks to others.
• Ability to learn quickly and work in a retail setting.

Responsibilities

• Direct the work of team members and ensure smooth operation.
• Coach and develop partners to deliver friendly customer service.
• Oversee cash handling, safety, and store procedures.
• Create a welcoming space that supports the community.

Skills

Lead and direct work

Customer service

Retail environment

Teamwork

Interpersonal skills

Communication skills

Job description

Starbucks Coffee Company in Charlotte, NC is seeking a Shift Supervisor who will lead with craft and heart to create a welcoming space for our community.

You will coach and coordinate team members, ensure quality beverages and food to standard recipes, handle cash and safety, and contribute to a store that treats partners and customers with respect and care. This role offers growth and extensive benefits.