Shift Supervisor - Craft Coffee & Team Leadership

Starbucks Corp.; Charlotte (NC); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Stock program

Tuition coverage

Bonuses

Job summary

Starbucks Coffee Company in Charlotte, NC is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for customers and teammates. You will oversee daily operations, maintain standards, and coach team members to deliver quality beverages and food.

This role emphasizes attendance, flexible hours, and collaboration, with comprehensive benefits and a path for growth through our industry-leading programs.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations

Skills

Direct the work of others

Effective oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Charlotte, NC is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for customers and teammates. You will oversee daily operations, maintain standards, and coach team members to deliver quality beverages and food.

This role emphasizes attendance, flexible hours, and collaboration, with comprehensive benefits and a path for growth through our industry-leading programs.