Shift Supervisor - Craft Coffee & Team Leadership

Starbucks Corp.

Charlotte (NC)

On-site

USD 19,000 - 26,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life insurance
401(k) with company match
Stock program
Tuition coverage
Bonuses

Job summary

Starbucks Coffee Company in Charlotte, NC is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for customers and teammates. You will oversee daily operations, maintain standards, and coach team members to deliver quality beverages and food.

This role emphasizes attendance, flexible hours, and collaboration, with comprehensive benefits and a path for growth through our industry-leading programs.

Qualifications

  • Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
  • At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
  • Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
  • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations

Skills

Direct the work of others
Effective oral communication
Retail knowledge
Interpersonal skills
Teamwork
Relationship building

Job description

Starbucks Coffee Company in Charlotte, NC is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for customers and teammates. You will oversee daily operations, maintain standards, and coach team members to deliver quality beverages and food.

This role emphasizes attendance, flexible hours, and collaboration, with comprehensive benefits and a path for growth through our industry-leading programs.

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