Shift Supervisor — Lead Café Craft & Community

Starbucks Corp.; Charlotte (NC); On-site; USD 20,664,000 - 24,797,000; Part time

Benefits offered by this job

Health insurance

401(k) match

Tuition benefit

Employee discounts

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a team in a fast-paced store in Charlotte, NC. You will guide colleagues to prepare beverages and food to standard recipes, coach performance, and ensure a welcoming customer experience.

The role requires flexible availability, strong interpersonal skills, and the ability to manage tasks and delegate effectively to ensure smooth store operations.

Qualifications

• Six months of experience in a role requiring constant interaction with customers
• Ability to direct the work of others and coach teammates
• Effective oral communication and strong interpersonal skills
• Ability to learn quickly and work as part of a team
• Knowledge of retail environment and store safety protocols
• Flexible availability including early mornings, evenings, weekends, and holidays

Responsibilities

• Lead and coach a team to deliver quality beverages and food to standard recipes
• Direct daily tasks and coordinate the work of multiple teammates
• Maintain attendance, punctuality, and adherence to store policies
• Provide exceptional customer service and resolve issues efficiently

Skills

Customer service

Team leadership

Communication

Retail knowledge

Adaptability

Interpersonal skills

Food & beverage prep

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a team in a fast-paced store in Charlotte, NC. You will guide colleagues to prepare beverages and food to standard recipes, coach performance, and ensure a welcoming customer experience.

The role requires flexible availability, strong interpersonal skills, and the ability to manage tasks and delegate effectively to ensure smooth store operations.