Coffee Shop Growth Leader & Team Builder

Ziggi’s Coffee, LLC; Thornton (CO); On-site; USD 70,000 - 90,000; Full time

Job summary

Ziggi’s Coffee, LLC in Thornton, CO is seeking a hands-on General Manager to oversee daily store operations, lead a high-energy team, and uphold brand standards. You will drive guest experience, quality, and financial results while mentoring staff.

This role requires coaching, scheduling, inventory control, and cross-functional communication with owners and leadership. You’ll build a positive culture and develop future leaders.

Qualifications

• 1–2 years of leadership in a coffee shop, café, or fast-paced hospitality environment.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator with the ability to stay calm, clear, and effective under pressure.
• Passionate about creating a positive team culture and growing others.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Leadership

Coffee operations

Guest experience

Team coaching

Labor scheduling

Communication

Team culture

Job description

Ziggi’s Coffee, LLC in Thornton, CO is seeking a hands-on General Manager to oversee daily store operations, lead a high-energy team, and uphold brand standards. You will drive guest experience, quality, and financial results while mentoring staff.

This role requires coaching, scheduling, inventory control, and cross-functional communication with owners and leadership. You’ll build a positive culture and develop future leaders.