Growth-Focused Coffee Shop Leader

Ziggi’s Coffee, LLC; Firestone (CO); On-site; USD 70,000 - 95,000; Full time

Job summary

Ziggi’s Coffee, LLC in Colorado seeks a hands-on General Manager to lead store operations, coach the team, and uphold our brand standards with a welcoming guest experience across every shift. As a brand ambassador, you will optimize labor, inventory, and safety, drive guest satisfaction with data-informed decisions, and mentor future leaders to sustain long-term store success.

This role requires clear communication, resilience under pressure, and a passion for building a positive,

Qualifications

• 1–2 years of leadership experience in a coffee shop, café, or fast-paced hospitality environment.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator with the ability to stay calm, clear, and effective under pressure.
• Passionate about creating a positive team culture and growing others.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Leadership

Guest experience

Team development

Scheduling & labor

Communication under pressure

Culture building

Job description

Ziggi’s Coffee, LLC in Colorado seeks a hands-on General Manager to lead store operations, coach the team, and uphold our brand standards with a welcoming guest experience across every shift. As a brand ambassador, you will optimize labor, inventory, and safety, drive guest satisfaction with data-informed decisions, and mentor future leaders to sustain long-term store success.

This role requires clear communication, resilience under pressure, and a passion for building a positive,