General Manager, Coffee Shop Leader & Team Growth

Ziggi’s Coffee, LLC; Berthoud (CO); On-site; USD 65,000 - 90,000; Full time

Job summary

The Ziggi’s Coffee, LLC in Berthoud, CO is seeking a hands-on General Manager to lead daily store operations and develop a high-performing team. You’ll set the tone for store culture, ensure exceptional guest experiences, and align with brand standards.

You’ll coach and develop staff, manage scheduling and labor costs, monitor inventory, and maintain food safety and cleanliness. This role requires strong leadership under pressure and a passion for growing leaders within the team.

Qualifications

• 1–2 years of leadership experience in a coffee shop, café, or fast-paced hospitality environment.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Experience coaching and developing teams.
• Experience with labor goals, scheduling, and inventory management.
• Excellent communication under pressure.
• Passion for building a positive team culture and developing others.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Leadership experience

Coffee service knowledge

Team coaching & development

Labor scheduling

Inventory management

Communication under pressure

Team culture & growth

Job description

The Ziggi’s Coffee, LLC in Berthoud, CO is seeking a hands-on General Manager to lead daily store operations and develop a high-performing team. You’ll set the tone for store culture, ensure exceptional guest experiences, and align with brand standards.

You’ll coach and develop staff, manage scheduling and labor costs, monitor inventory, and maintain food safety and cleanliness. This role requires strong leadership under pressure and a passion for growing leaders within the team.