Coffee Shop General Manager: Lead, Inspire & Grow Teams

Ziggi’s Coffee, LLC; Johnstown (CO); On-site; USD 60,000 - 85,000; Full time

Job summary

Ziggi’s Coffee, LLC seeks a hands-on General Manager in Colorado to lead store operations, inspire the team, and uphold brand culture during every shift. You will drive guest satisfaction, coach staff, and manage scheduling, inventory, and compliance with food safety standards.

The role requires strong leadership and communication, with a focus on delivering consistent guest experiences and developing future leaders within the Ziggi’s Coffee team.

Qualifications

• 1–2 years of leadership experience in coffee shop or fast-paced hospitality.
• Strong knowledge of coffee service operations, drink prep, and guest experience standards.
• Proven ability to lead, coach, and develop teams.
• Experience managing labor goals, scheduling, and inventory.
• Excellent communication under pressure.
• Passion for positive team culture and growth.

Responsibilities

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Leadership experience

Coffee service operations

Guest experience standards

Team development

Scheduling & labor

Inventory management

Effective communication

Cultural leadership

Job description

Ziggi’s Coffee, LLC seeks a hands-on General Manager in Colorado to lead store operations, inspire the team, and uphold brand culture during every shift. You will drive guest satisfaction, coach staff, and manage scheduling, inventory, and compliance with food safety standards.

The role requires strong leadership and communication, with a focus on delivering consistent guest experiences and developing future leaders within the Ziggi’s Coffee team.