Coffee Shop Leader - Team Coach & Guest Experience

Ziggi’s Coffee, LLC; Thornton (CO); On-site; USD 42,000 - 56,000; Full time

Job summary

Ziggi’s Coffee, LLC in Thornton, CO is seeking an Assistant Manager to partner with the General Manager in leading daily operations and team development. You will support onboarding, coaching, and maintain a safe, guest-focused environment.

This role emphasizes strong communication, reliability, and adherence to brand values while stepping in for GM during absences and ensuring smooth shift leadership in a fast-paced coffee shop setting.

Qualifications

• 3–6 months of leadership experience in a coffee shop or similar fast-paced setting.
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and ability to take initiative without supervision.
• Completion of required training modules and a strong understanding of brand values.

Responsibilities

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

Skills

Leadership experience

Store operations

Communication skills

Reliability

Training completion

Brand values understanding

Job description

Ziggi’s Coffee, LLC in Thornton, CO is seeking an Assistant Manager to partner with the General Manager in leading daily operations and team development. You will support onboarding, coaching, and maintain a safe, guest-focused environment.

This role emphasizes strong communication, reliability, and adherence to brand values while stepping in for GM during absences and ensuring smooth shift leadership in a fast-paced coffee shop setting.