Coffee Shop General Manager: Lead Teams & Guest Experience

Ziggi’s Coffee, LLC; Saint Peters (MO); Vor Ort; USD 52.000 - 78.000; Vollzeit

Zusammenfassung

The General Manager at Ziggi’s Coffee, LLC leads the daily store operations with energy and accountability, ensuring a consistent, high-quality guest experience. This hands-on role focuses on team development, coaching, and a welcoming atmosphere for customers and staff alike.

You will drive labor planning, inventory control, and safety compliance while upholding Ziggi’s Coffee standards, culture, and mission across shifts and teams in Saint Peters, Missouri.

Qualifikationen

• 1–2 years of leadership experience in coffee shop, café, or fast-paced hospitality environment.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator with the ability to stay calm, clear, and effective under pressure.
• Passionate about creating a positive team culture and growing others.

Aufgaben

• Lead all store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Kenntnisse

Leadership experience

Coffee service operations

Team coaching and development

Labor planning and scheduling

Inventory management

Effective communication under pressure

Jobbeschreibung

The General Manager at Ziggi’s Coffee, LLC leads the daily store operations with energy and accountability, ensuring a consistent, high-quality guest experience. This hands-on role focuses on team development, coaching, and a welcoming atmosphere for customers and staff alike.

You will drive labor planning, inventory control, and safety compliance while upholding Ziggi’s Coffee standards, culture, and mission across shifts and teams in Saint Peters, Missouri.