Coffee Shop Assistant Manager: Lead & Inspire

Ziggi’s Coffee, LLC; Abbeville (SC); Hybrid; USD 42,000 - 48,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking an Assistant Manager to partner with the General Manager in delivering an exceptional guest experience. You will help oversee daily store operations, support onboarding and training, and model the brand values in a fast-paced cafe setting.

This role emphasizes teamwork, communication, and reliable decision-making on shift, ensuring cleanliness, safety, and high-quality drinks while coaching teammates to grow.

Qualifications

• 3–6 months of leadership experience in a coffee shop, café, or similar fast-paced setting.
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and ability to take initiative without supervision.
• Completion of required training modules and a strong understanding of brand values.

Responsibilities

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

Skills

Leadership experience

Store operations

Feedback and adaptability

Interpersonal communication

Reliability and initiative

Brand values training

Job description

Ziggi’s Coffee, LLC is seeking an Assistant Manager to partner with the General Manager in delivering an exceptional guest experience. You will help oversee daily store operations, support onboarding and training, and model the brand values in a fast-paced cafe setting.

This role emphasizes teamwork, communication, and reliable decision-making on shift, ensuring cleanliness, safety, and high-quality drinks while coaching teammates to grow.