Coffee Experience Specialist & Customer Advocate

Nestlé S.A.

Florida

On-site

USD 2,480,000 - 3,306,000

Part time

14 days+
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Benefits offered by this job

Competitive pay
Coffee expertise
Caring Culture
Growth and Development
Purposeful work

Job summary

Nestlé Nespresso USA is seeking a Retail Sales Associate at Aventura Mall to warmly welcome customers, guide them to their perfect coffee match, and provide an inviting in-store experience. You’ll learn coffee science and become a product expert while delivering exceptional service and promoting our boutique offerings.

You will participate in continuous training, enjoy a supportive team, and help uphold an elegant boutique environment with a focus on hospitality and customer satisfaction.

Qualifications

  • Customer service experience preferred.
  • Hospitality mindset and energetic demeanor.

Responsibilities

  • Brand Advocate: You share our mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
  • Customer Obsessed: You have a heart for hospitality and working with people.
  • Greet and Engage: You create a memorable experience for customers, making them feel valued and eager to return.
  • Listen and Learn: You understand the customer’s needs and recommend personalized coffee and machine solutions.
  • Product Knowledge and Promotions: You offer complimentary coffee tastings and display your coffee and product knowledge to build our customer base and sales.
  • Team Collaboration and Respect: You proactively support and collaborate with team members to create a cohesive and successful work environment.
  • Operations and Safety: You will take part in maintaining our elegant boutique environment, assisting with shipments, arranging eye-catching displays, keeping the coffee wall stocked and ensuring cleanliness.
  • Training and Learning: You will undergo a training period that sets you up for success well beyond your first day.

Job description

Nestlé Nespresso USA is seeking a Retail Sales Associate at Aventura Mall to warmly welcome customers, guide them to their perfect coffee match, and provide an inviting in-store experience. You’ll learn coffee science and become a product expert while delivering exceptional service and promoting our boutique offerings.

You will participate in continuous training, enjoy a supportive team, and help uphold an elegant boutique environment with a focus on hospitality and customer satisfaction.

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