Coffee Experience Guide — Customer-Obsessed Sales

PowerToFly; Los Angeles (CA); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Performance-based incentives

Free Nespresso machine and coffee

Job summary

Nestlé Nespresso USA is hiring a Retail Sales Associate for our Century City boutique. You will be the welcoming face, guiding customers to their perfect coffee match and creating memorable experiences beyond selling coffee.

You’ll learn about coffee, participate in tastings, and help shoppers with promotions. The role emphasizes hospitality, teamwork, and a passion for delivering exceptional service in a premium retail environment.

Qualifications

• Passion for coffee and exceptional customer service.
• Willingness to work open/close shifts, weekends and holidays.
• Ability to learn product knowledge and promotions quickly.

Responsibilities

• Greet and engage customers, creating a memorable in-store experience.
• Listen to customer needs and recommend coffee selections and machines.
• Educate customers on product features and tastings; assist with displays and cleanliness.

Skills

Customer service

Hospitality

Communication

Teamwork

Education

High school diploma

Job description

Nestlé Nespresso USA is hiring a Retail Sales Associate for our Century City boutique. You will be the welcoming face, guiding customers to their perfect coffee match and creating memorable experiences beyond selling coffee.

You’ll learn about coffee, participate in tastings, and help shoppers with promotions. The role emphasizes hospitality, teamwork, and a passion for delivering exceptional service in a premium retail environment.