Cocktail & Guest Experience Specialist (Evenings/Weekends)

Kimpton Hotels & Restaurants; Portland (OR); On-site; USD 30,000 - 45,000; Full time

Job summary

Kimpton Hotels & Restaurants in Portland, Oregon is seeking a dedicated customer service professional to provide guests with quality service and food knowledge. You will be responsible for greeting guests, serving food and beverages, and ensuring an outstanding customer experience.

The ideal candidate will have at least 1 year of experience in a similar role, possess excellent wine and spirits knowledge, and be able to manage multiple priorities in a dynamic environment. A flexible schedule is required, including evenings and weekends.

Qualifications

• 1 year of previous experience in a similar or supportive role is preferred.
• Highly motivated and have excellent interpersonal communication skills.
• Ability to learn, retain, and present product, menu, and allergy information.

Responsibilities

• Greet and welcome guests and promptly serve them food and beverages.
• Ensure that guests have an outstanding experience and address complaints.
• Maintain cleanliness of tables, countertops, and work areas.

Skills

Customer service

Wine and spirits knowledge

Interpersonal communication

Math skills

Ability to manage multiple priorities

Education

Food Handler and Alcohol Awareness Certifications

Job description

Kimpton Hotels & Restaurants in Portland, Oregon is seeking a dedicated customer service professional to provide guests with quality service and food knowledge. You will be responsible for greeting guests, serving food and beverages, and ensuring an outstanding customer experience.

The ideal candidate will have at least 1 year of experience in a similar role, possess excellent wine and spirits knowledge, and be able to manage multiple priorities in a dynamic environment. A flexible schedule is required, including evenings and weekends.