Boutique Cocktail Server — Craft Personal Guest Experiences

kimptonhotelsandrestaurantscareers; United States; On-site; USD 36,000 - 52,000; Full time

Job summary

Kimpton Hotels & Restaurants is seeking a guest-focused hospitality team member in the United States. You will provide guests with quality service, leveraging beverage knowledge and a personal touch to create memorable experiences.

Responsibilities include greeting guests, taking orders, maintaining station cleanliness, and supporting seating and phone duties as needed. A flexible schedule and passion for hospitality are essential.

Qualifications

• 1 year of previous experience in a similar or supportive role is preferred.
• Motivated, take initiative, and have excellent interpersonal communication skills.
• Excellent wine and spirits knowledge.
• Ability to manage multiple priorities in a dynamic environment.
• Ability to learn, retain, and present product, menu, and allergy information to guests.
• Basic math skills, able to calculate the correct bill amount and use proper credit card and cash handling skills.
• Food Handler and Alcohol Awareness Certifications (if applicable).
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Responsibilities

• Greet and welcome our guests and promptly serve them food and beverages, receive and process orders in the POS system in a timely and accurate manner.
• Ensure that guests have an outstanding experience and look immediately into any complaints.
• Maintain cleanliness of tables, countertops, and work areas.
• Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso).
• Prepare drink condiments when necessary.
• Assist with seating guests and help with answering phones as business demands.
• Perform all other sidework.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do.

Skills

Interpersonal communication

Motivation/Initiative

Multi-tasking

Learning ability

Math skills

Flexibility

Alcohol knowledge

Tools

POS system

Job description

Kimpton Hotels & Restaurants is seeking a guest-focused hospitality team member in the United States. You will provide guests with quality service, leveraging beverage knowledge and a personal touch to create memorable experiences.

Responsibilities include greeting guests, taking orders, maintaining station cleanliness, and supporting seating and phone duties as needed. A flexible schedule and passion for hospitality are essential.