CNC Field Service Technician: Installation, Repair & Training

Matsuura Machinery Ltd; Dayton (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k)

Life insurance

Long term disability

Voluntary short term disability

PTO

Holidays

Job summary

Matsuura Machinery USA Inc. is seeking a CNC Machine Tool Field Service Technician for Dayton, OH.

You will travel to customer facilities to install, troubleshoot, maintain, and repair Matsuura machines and controls, while delivering training to distributors and customers via remote support channels. The role requires 3–5 years of mechanical/electrical repair experience, a 2-year technical degree preferred, and strong skills in reading schematics, troubleshooting, and communication.

Qualifications

• 3–5 years of mechanical and electrical repair experience with CNC tools.
• 2-year technical degree preferred (electrical/robotics).
• Excellent technical and communication skills; ability to read schematics.

Responsibilities

• Travel to customer facilities to install, troubleshoot, maintain, and repair Matsuura machines and controls.
• Provide comprehensive training to distributors and customers via email and phone.
• Research machine issues using manuals and vendor resources.
• Document machine issues and repairs with detailed feedback to management, distributors and customers.
• Maintain in-depth knowledge of machine tool industry and Matsuura product lines.
• Execute warranty repairs and provide post-warranty service on Matsuura products.
• Produce technical bulletins and repair manuals.

Skills

Technical communication

Presentation skills

Reading drawings

Analytical troubleshooting

Education

2-year technical degree

Tools

FANUC

Yaskawa

Siemens

Job description

Matsuura Machinery USA Inc. is seeking a CNC Machine Tool Field Service Technician for Dayton, OH.

You will travel to customer facilities to install, troubleshoot, maintain, and repair Matsuura machines and controls, while delivering training to distributors and customers via remote support channels. The role requires 3–5 years of mechanical/electrical repair experience, a 2-year technical degree preferred, and strong skills in reading schematics, troubleshooting, and communication.