CNC Field Service Technician – Install, Repair & Train

Mazak Corporation; Memphis (TN); On-site; USD 65,000 - 95,000; Full time

Job summary

Mazak Corporation in Memphis, TN seeks an experienced Field Service Technician to install CNC lathes and machining centers at customer sites, train operators, and perform warranty and post-warranty service. This role requires travel from home and occasional overnight stays, with reporting to the Southeast Technology Center in Suwanee, GA.

You will diagnose mechanical, electrical and software issues, test machine operation after installation or repair, and complete detailed service reports.

Qualifications

• 2-year technical training in electronics, mechanical or machine tool assembly.
• 3–7 years of Field Service experience with CNC equipment.
• Able to read and understand engineering drawings.
• Knowledge of PLCs and machine controls.
• Familiar with HYD/Pneumatic circuits.
• Willing to travel overnight or for multi-night stays.
• Able to lift up to 50 lbs regularly.
• Strong problem-solving and reporting skills.
• Good written and verbal communication skills.

Responsibilities

• Install machines and accessories at customer sites including leveling and wiring.
• Diagnose and repair mechanical, electrical and software problems.
• Test operation of machines after installation or repair.
• Train customers on machine functions.
• Document installation, repairs and parts in reports.
• Travel overnight or for multiple nights as required.

Skills

Field service experience

Reading engineering drawings

PLC knowledge

Hydraulic circuits

Pneumatic circuits

Computer literacy

Physical strength (lift 50lbs)

Problem solving

Writing and reporting skills

Interpersonal/people skills

Education

Two-year technical training in electronics, mechanical or machine tool assembly

High School Diploma

Tools

Test equipment handling

Job description

Mazak Corporation in Memphis, TN seeks an experienced Field Service Technician to install CNC lathes and machining centers at customer sites, train operators, and perform warranty and post-warranty service. This role requires travel from home and occasional overnight stays, with reporting to the Southeast Technology Center in Suwanee, GA.

You will diagnose mechanical, electrical and software issues, test machine operation after installation or repair, and complete detailed service reports.