CNC Field Service Engineer — Seattle

Matsuura Machinery Ltd; Seattle (WA); On-site; USD 48,000 - 76,000; Full time

Job summary

Matsuura Machinery Ltd. in Seattle is seeking a qualified CNC Field Service Technician to perform installation, troubleshooting, maintenance and repair of Matsuura machines. You will travel to customers, train distributors and customers, review manuals, and generate repair documentation.

The role demands 3–5 years in CNC repair, a 2-year technical degree, strong reading of schematics, and willingness to travel; relocation support may be available. Equal opportunity employer.

Qualifications

• 3–5 years of mechanical and electrical repair, maintenance and programming experience with CNC machine tool builders or distributors.
• Two-year technical degree in electrical or robotics preferred.
• Experience with FANUC is required; familiarity with Yaskawa and Siemens is a plus.
• Strong ability to read drawings and schematics; excellent communication and presentation skills.
• Willingness to travel frequently and pass a background check; some relocation assistance may be provided.

Responsibilities

• Travel to customer's facility to provide installation, troubleshooting maintenance and repair support on Matsuura machines and controls.
• Provide comprehensive training to distributors and customers via email and phone.
• Utilize machine tool manuals, technical documents, internal and vendor resources to research machine issues.
• Ensure proper documentation regarding machine issues, repairs and installation; provide detailed feedback to management, distributors and customers.
• Possess and maintain an in-depth knowledge of machine tool industry and Matsuura Machinery product lines.
• Execute warranty repairs and provide after warranty service on Matsuura products.
• Produce technical bulletins and repair manuals.

Skills

Mechanical repair

Electrical repair

Maintenance

Programming

CNC knowledge

Troubleshooting

Travel-ready

Education

Technical degree (2-year) in electrical/robotics

Tools

FANUC

Yaskawa

Siemens

Job description

Matsuura Machinery Ltd. in Seattle is seeking a qualified CNC Field Service Technician to perform installation, troubleshooting, maintenance and repair of Matsuura machines. You will travel to customers, train distributors and customers, review manuals, and generate repair documentation.

The role demands 3–5 years in CNC repair, a 2-year technical degree, strong reading of schematics, and willingness to travel; relocation support may be available. Equal opportunity employer.