CNC Field Service Engineer – 5‑Axis Machines, On‑Site Expert

Matsuura Machinery Ltd; Pennsylvania; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k)

Life insurance

Long term disability

PTO and holidays

Job summary

Matsuura Machinery USA Inc. in Pennsylvania is seeking a skilled CNC Machine Tool Field Service Technician. You will travel to customer sites to install, troubleshoot, maintain, and repair Matsuura machines and controls, delivering hands-on service and technical support.

Candidates should have 3–5 years of mechanical/electrical repair, a 2-year technical degree preferred, and FANUC experience. Willingness to travel and pass a background check are required; relocation assistance may be provided.

Qualifications

• Minimum 3–5 years in mechanical and electrical repair of CNC machines.
• 2-year technical degree preferred (electrical and robotics).
• Ability to read drawings and schematics; strong analytical and troubleshooting skills.
• Experience with FANUC required; Yaskawa and/or Siemens preferred.
• Willing to travel; relocation assistance may be provided for the right candidate.
• Candidate must pass a criminal background check.

Responsibilities

• Travel to customer facilities to install, troubleshoot, maintain, and repair Matsuura machines and controls.
• Provide comprehensive training to distributors and customers via e-mail and phone.
• Utilize manuals and resources to research machine issues.
• Ensure proper documentation of machine issues, repairs and installation; provide feedback to management.
• Possess knowledge of the machine tool industry and Matsuura product lines.
• Execute warranty repairs and post-warranty service on Matsuura products.
• Produce technical bulletins and repair manuals.

Skills

CNC repair

Electrical maintenance

Troubleshooting

Read drawings

FANUC experience

Travel willingness

Background check

Education

Technical degree (2-year)

Job description

Matsuura Machinery USA Inc. in Pennsylvania is seeking a skilled CNC Machine Tool Field Service Technician. You will travel to customer sites to install, troubleshoot, maintain, and repair Matsuura machines and controls, delivering hands-on service and technical support.

Candidates should have 3–5 years of mechanical/electrical repair, a 2-year technical degree preferred, and FANUC experience. Willingness to travel and pass a background check are required; relocation assistance may be provided.