CNC Field Service Technician – Travel, Training & Troubleshooting

Matsuura Machinery USA, Inc.; Houston (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

100% Employer-Paid Medical

Full Health Coverage (Dental & Vision)

401(k) with company match

Company-paid Life Insurance

Long-Term Disability

Paid Time Off and holidays

Voluntary short-term disability

Job summary

Matsuura Machinery USA, Inc. is seeking a CNC Machine Tool Field Service Technician to install, troubleshoot, and repair high-precision machining centers at customer sites across North America.

You will travel to facilities, diagnose complex hardware and control issues, and perform preventative maintenance. You’ll train distributors and customers, document repairs, and author technical bulletins to share knowledge.

Qualifications

• 3–5 years hands-on mechanical/electrical repair, maintenance, and programming with CNC tools.
• Strong ability to read blueprints, drawings, and schematics.
• FANUC experience required; knowledge of Yaskawa or Siemens is a plus.

Responsibilities

• Travel to customer facilities to install, troubleshoot, maintain, and repair Matsuura machines and controls.
• Provide elite-level training to distributors and customers, and offer remote support via phone and email.
• Dig into technical documents, manuals, and vendor resources to crack complex technical challenges.
• Keep detailed records of repairs and feedback; author technical bulletins and repair manuals.
• Maintain expert-level understanding of CNC machine tool industry and Matsuura product line.

Skills

CNC repair

Mechanical maintenance

Electrical maintenance

Programming

FANUC experience

Technical troubleshooting

Travel frequently

Education

2-year technical degree

Tools

FANUC

Siemens

Yaskawa

Job description

Matsuura Machinery USA, Inc. is seeking a CNC Machine Tool Field Service Technician to install, troubleshoot, and repair high-precision machining centers at customer sites across North America.

You will travel to facilities, diagnose complex hardware and control issues, and perform preventative maintenance. You’ll train distributors and customers, document repairs, and author technical bulletins to share knowledge.